TYRE AND AUTOMOTIVE SERVICE SPECIALIST – UNIT STANDARD 64810
SKILLS SET SS 0026/16 – 17 (84 CREDITS)
|Is the National Certificate: Automotive Repair and Maintenance
Is the Qualification against which Learning Programme is recorded
COURSE CONTENT and CERTIFICATION
- US 009864: Repair and replace light and heavy commercial vehicle tyres, LEVEL 3, 17 CREDITS.
- US 009867: Remove, repair and replace wheels and tyres, LEVEL 2, 2 CREDITS.
- US 009869: Remove, repair and replace wheels and tyres, LEVEL 3, 9 CREDITS.
- US 013282: Install and maintain components, brakes, clutches and steering geometry, LEVEL 3, 6 CREDITS.
- US 015100: Check and adjust steering geometry, LEVEL 3, 4 CREDITS.
- US 015123: Lifting equipment, LEVEL 2, 3 CREDITS.
- US 119454: Maintain and adapt oral signed communication, LEVEL 2, 5 CREDITS.
- US 119750: Inspect and lubricate an automotive system, LEVEL 2, 8 CREDITS.
- US 244049: Test and repair vehicle components, LEVEL 3, 8 CREDITS.
- US 244051: Test and repair an engine cooling system, LEVEL 3, 4 CREDITS.
- US 260638: Battery service, LEVEL 2, 4 CREDITS.
- US 260717: Test and repair vehicle components, LEVEL 2, 12 CREDITS.
- US 260720: Remove, repair and replace wheels and tyres, LEVEL 2, 2 CREDITS
DURATION and OUTCOME
The Skills Set duration is 840 National hours including the online theory, practical will be in–house work shop training or at the training centre with assessment and moderation after the Skills Set has been completed. Each Unit Standard has a National hour set against it, as described above, 1 credit equals 10 National hours. Training duration would be 5 weeks in total, including the online theory of 240 hours in total. We allowed 420 hours for the completion of the online theory. A manual with Logbooks is issued to learner with serial number after registration. Programme cost per learner R 9 000.00.
After the Skills Set has been completed with assessment and moderation a accredited Certificate of Competency will be issued by Merseta.
Accreditation MERSETA number (17-QA/ACC/1169/16)
PURPOSE AND RATIONALE OF THE QUALIFICATION
The purpose of the qualification is to provide learners, education and training providers and employers with the standards and the range of learning required to work effectively in various industries making use of automotive repair and maintenance skills and to meet the challenges of the automotive industry and related environments.
The primary skill that is recognized in this qualification is the ability to apply the theory behind repair and maintenance to do general servicing of vehicles.
This capability requires an understanding of basic repair and maintenance theory, names and functions of fluids and lubricants, automotive components and how to read and interpret workshop manuals and workshop procedures. Hand skills also play an important role in this qualification and successful learners will need to apply hand skills in completing their tasks.
This qualification has been designed to accommodate learners from various types of vehicles to make allowance for the wide range of vehicles currently available. This qualification can be achieved in one of the following 6 specialization areas:
• Passenger Vehicles.
• Commercial Vehicles.
• Earth-moving Equipment.
• Lift Trucks.
• Engine Fitting.
Training and assessment will be contextualized to the specialization area of the learner, and the learner will be required to prove competence in the specialization area enrolled in.
This qualification is the foundational qualification for a motor mechanic and learners will be able to build on this qualification to achieve higher levels of automotive repair and maintenance in the same specialization area.
After achieving this qualification learners will be able to:
• Demonstrate understanding of how an engine and components operate.
• Communicate with peers and supervisors in an automotive work context.
• Use and maintain automotive workshop tools and equipment.
• Conduct a general automotive service.
• Remove and install automotive components.
The field of automotive maintenance and repair is characterized by the overall servicing of vehicles as well as the removal, dismantling and replacement of components and minor adjustments to vehicle systems. This in turn provides support and job opportunities to a variety of small businesses in the retail motor and related industries.
This qualification recognizes the skills, knowledge and values relevant in the workplace and will cater for learners who:
• Have attended courses and need to apply the knowledge gained to activities in the workplace.
• Are already workers and have acquired skills and knowledge without having attended formal training.
• Are part of a learner ship programme which integrates structured learning and operational experience.
There is also a critical need in the industry to identify people who are able to conduct the essential servicing and related operations associated with the range of vehicles on the road and apply efficient and safe operational practices in at least one of the specialization areas in which this qualification may be achieved.
This is the first qualification in a series for learners who want to follow a career in the field of automotive repair and maintenance. This qualification focuses on developing skills and knowledge necessary to begin such a career. People who have achieved the skills and knowledge outlined in this qualification are normally employed in the following positions:
• Motor service mechanic.
• Earth moving service mechanic.
• Repair shop assistant.
• Diesel service mechanic.
• Lift truck service mechanic.
• Motorcycle service mechanic.
It also provides learners who have gained relevant experience in the workplace with an opportunity to obtain credits through an RPL process. The qualification also forms the basis for further learning in the field of vehicle technology.
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
Learners registering for this qualification should already have achieved a General Education and Training Certificate at NQF Level 1 or equivalent.
If the learner does not already have such a qualification, learning in preparation for this qualification should include:
• Literacy and numeracy at NQF Level 1.
• Basic concepts of engineering science and technology at NQF Level 1.
Recognition of Prior Learning:
The structure of this qualification makes the Recognition of Prior Learning possible, if the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this Qualification. Recognition of Prior Learning will be done by means of an Integrated Assessment as mentioned in the previous paragraph.
This Recognition of Prior Learning may allow:
• For accelerated access to further learning.
• Gaining of credits towards any of the Exit Level Outcomes in this qualification.
All recognition of Prior Learning is subject to quality assurance by the relevant accredited Education and Training Quality Assurance Body (ETQA) and must be conducted by a registered workplace assessor. Identified outcomes may have been acquired in a range of economic sectors and these will be considered as appropriate where the candidate provides evidence of the applicability of that learning to this qualification.
Access to the Qualification:
This qualification is open for anyone who wishes to pursue a career in automotive repair and maintenance, but prior achievement of the “Learning Assumed to be in Place” would facilitate an easier progression into learning programmes to address the outcomes of this qualification.
The core unit standards identified are applicable across the entire range of specialization areas applicable to this qualification. Specific unit standards that are required for certain specialization areas have been identified and listed below.
Rules of combination for this qualification are as follows:
All Fundamental unit standards are compulsory (36 Credits).
All Core unit standards are compulsory (76 Credits).
The Elective component consists of a number of specialization. Learners must choose a specialization and then complete the Elective unit standards as specified in the specialization to give a minimum of 13 Credits for the Elective Component.
EXIT LEVEL OUTCOMES
1. Demonstrate understanding of how an engine and components operate.
2. Communicate with peers and supervisors in an automotive work context.
3. Use and maintain automotive workshop tools and equipment.
4. Conduct a general automotive service.
A general service includes any aspect of servicing a vehicle as indicated in the manufacturer’s service specification and does not include repairing non-service items.
5. Remove and install automotive components.
Components include any contraption, consisting of more than one part working together, and forms part of any one or more of the following systems:
• Drive train.
This qualification addresses the following critical cross-field outcomes, as detailed in the unit standards:
- Identify and solve problems and make decisions using critical and creative thinking.
Note: The ability of the candidate to identify the type of service required.
- Work effectively with others as a member of a team, group, organisation or community.
Note: The ability of the candidate to communicate with peers and supervisors.
- Organised and manage themselves and their activities responsibly and effectively.
Note: The ability of the candidate to adhere to workplace time-frames and procedures.
- Collect, analyse, organised and critically evaluate information.
Note: The ability of the candidate to identify repair and maintenance defects and act appropriately.
- Communicate effectively, using visual, mathematical and/or language skills in the modes of oral and/or written presentations.
Note: The ability of the candidate to report on work conducted.
- Use science and technology effectively and critically, showing responsibility towards the environment and health of others.
Note: The ability of the candidate to use the correct tools and equipment to carry out a general service.
- Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation.
Note: The ability of the candidate to repair items that can safely be repaired and replace those items that cannot be repaired.
ASSOCIATED ASSESSMENT CRITERIA
Associated Assessment Criteria for Exit Level Outcome 1:
The various types of automotive engines are identified by operation and fuel type.
• Types of engine include 2-stroke, 4-stroke and rotary engines.
• Fuel types include diesel and petrol.
The major parts of a typical automotive engine are explained in terms of their function and operation.
Engine performance is explained in relation to engine size and economy.
Automotive engine systems are explained in terms of their function and components.
Automotive engine systems include computer systems, fuel systems, exhaust systems, turbo and supercharger systems, electrical systems, cooling and lubrication systems and emission control systems.
The operation of a component is described in terms of the source of power.
Source of power includes hydraulic, pneumatic and electrical.
The manner in which the source of power is converted to mechanical power is explained using scientific principles of force, power and energy.
Associated Assessment Criteria for Exit Level Outcome 2:
- Oral communication is maintained and adapted as required to promote effective interaction in a work context.
- Terminology used is appropriate to the situation and in accordance with normal workplace usage.
- Information related to work tasks is accessed and interpreted from a range of written and oral sources to ensure that work requirements are understood.
- Communication is clear and unambiguous and at an appropriate level for designated target audiences.
- Information communicated is accurate and conveyed in accordance with acceptable time-frames.
- Communication is effective, regular and ongoing.
Associated Assessment Criteria for Exit Level Outcome 3:
- Tools and equipment are selected and used according to manufacturer operating guidelines.
- Tools and equipment are sourced from available supplies.
- Faulty tools are identified and corrective action is taken in accordance with workplace procedures.
Corrective action includes replacing, repairing or reporting.
Associated Assessment Criteria for Exit Level Outcome 4:
- The fundamentals of basic automotive repair and maintenance technology are applied to service vehicles.
- Typical repair and maintenance defects are recognized and responded to in a manner that ensures customer satisfaction.
- Minor adjustments to vehicle systems are made according to workplace and manufacturer requirements.
- Work is conducted with due consideration for other team members and overall productivity.
- Work conducted is reported on in accordance with workplace procedures.
Associated Assessment Criteria for Exit Level Outcome 5:
- Components are removed and replaced according to manufacturer specifications.
- Components are cleaned and dismantled according to organisational requirements.
- Consequences of not replacing components correctly are described in terms of increased wear and vehicle reliability.
- Justifications are given for when a component should be serviced or replaced.
- Tools and equipment are used in accordance with their design.
- Work conducted is reported according to workplace procedures.
Because assessment practices must be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever, an integrated assessment approach is incorporated into the Qualification. Learning, teaching and assessment are inextricably linked. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the exit level outcomes should be integrated.
A variety of methods must be used in assessment tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess the learner in the workplace or on-the-job, simulations, case studies, role-plays and other similar techniques should be used to provide a context appropriate to the assessment.
The term ‘Integrated Assessment’ implies that theoretical and practical components should be assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.
Assessment should ensure that all outcomes, embedded knowledge and critical cross-field outcomes are assessed. The assessment of the critical cross-field outcomes should be integrated with the assessment of specific outcomes and embedded knowledge.
As a starting point, this qualification which is part of a series of qualifications in the field of vehicle technology including, servicing, maintenance, repairs and diagnostics, was compared to other, similar outcomes-based qualifications, certifications or skills standards in English speaking countries of the world.
It was found to be difficult to compare the New Zealand and Australian narrow focus qualifications with this broad-based qualification that also include fundamentals, however the generic core and specialization areas` unit standards did compare favorably to both the Australian (AUR99) Automotive Industry, Service and Repair unit standards and the NVQ qualification in the United Kingdom.
An example of the exact multi specialization area approach used in this qualification was found in Australia under Automotive Retail Service Repair Training (www.automotivetraining.org.au). The range of unit standards used in Australia that relate similarly to core unit standards in this qualification may be found at (www.ntis.gov.au).
It was further difficult to undertake specific comparisons given that the New Zealand and Australian qualifications, although they are in the same field of vehicle technology and cover the same areas of specialization (thus containing a large degree of similar content) are conceptualized as three year qualifications without exit level outcomes at the intermediate levels.
This notwithstanding, the technical content of this qualification for automotive repair and maintenance (with the various specializations) corresponds with the equivalent level of qualification in vehicle servicing (with the various specializations) in Australia, New Zealand and the United Kingdom.
Elements of the Institute of Motor Industry (IMI) in the UK have been used in bench-marking best practice procedures in some of the unit standards used in this qualification. The NVQ qualifications offered in the UK cover all the same objectives of this series of qualifications at various levels of complexity. The qualifications are offered as an internship wherein the learner enrolls with a college or training centre for the theoretical component, and achieves the practical component in-house. The qualifications are all based on specific levels of performance, and lead to progressive levels of complexity, but are identified as separate qualifications. The learning towards these qualifications is offered through long-term learner-employer relationships, with short-term stints at a training centre. Qualification titles in the UK include:
• Vehicle Mechanical & Electronic Systems, Maintenance and Repair – Level 3: (Q1015915).
• Vehicle Mechanical & Electronic Systems, Maintenance and Repair – Level 3: (Q1015916).
• Motorcycle Mechanical & Electronic Systems, Maintenance and Repair – Level 3: (Q1015918).
• Vehicle Refinishing – Level 3: (Q1017590).
• Vehicle Body Repair – Level 3: (Q1015917).
• Vehicle Body Fitting – Level 2: (Q1015913).
• Vehicle Mechanical & Electronic Systems, unit Replacement – Level 2: (Q1015914).
The qualifications offered in other European countries, such as Germany, are also predominantly vocational qualifications with theoretical components being achieved through a specified period at a training centre. The qualifications are aimed at achieving complete competence in all aspects of vehicle maintenance through the progressive series of qualifications and includes mechanical, electrical and coach works. The training programmes are progressive qualifications of one-year duration each and include ongoing training through workbooks in which the trainee is required to complete evidence of understanding for each month of the registered year of learning. Germany has a requirement that competent people be licensed to operate under the meister (master craftsman) programme, and this licence is valid for a period of two years. The qualification titles offered in Germany include:
• Auto Fachman – Level 1.
• Auto Fachman – Level 2.
• Auto Fachman – Level 3.
• Auto Fachman – Meister.
America uses a system of specialization areas, with a master technician being identified as a person who is competent in all areas and will be able to perform on almost any part of a vehicle. The learning is conducted through apprenticeships and has specialization areas for engine technicians, transmission technicians, steering and suspension technicians, brake technicians, electrical system technicians, heating and air-conditioning technicians, drive-ability and performance technicians and lubrication technicians.
None of the SADC countries have their own qualifications relating to vehicle maintenance, but use the British City and Guilds Standards for training learners in the automotive field. Namibia has indicated interest in the South African qualifications and may implement this qualification once it has been registered.
This Qualification lends itself to both vertical and horizontal articulation possibilities.
Horizontal articulation is possible with any of the specialization areas within this qualification and also with the following Qualifications:
• ID 21004 – National Certificate: Automotive component manufacturing and assembly, NQF Level 2.
• ID 22858 – National Certificate: Autotronics NQF Level 2.
• ID 59689 – National Certificate: Mechanical engineering: fitting NQF Level 2.
• ID 22770 – National Certificate: Mechatronics NQF Level 2.
• ID 48969 – National Certificate: Service station operations at NQF Level 2.
• ID 61809 – National Certificate: Tyre repair and Maintenance NQF Level 2.
Vertical articulation is possible with the following qualifications:
• ID 64809 – National Certificate: Automotive Repair and Maintenance at NQF Level 3.
• Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the relevant Education and Training Quality Assurance Body (ETQA).
• Anyone assessing a learner or moderating the assessment of a learner against this Qualification must be registered as an assessor with the relevant ETQA.
• Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA’s policies and guidelines for assessment and moderation, in terms of agreements reached around assessment and moderation between ETQA’s (including professional bodies).
• Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described in the ELOs of the Qualification and will include integration of skills relevant to the economic sector.
CRITERIA FOR THE REGISTRATION OF ASSESSORS
Assessors must be registered in terms of the requirements of SAQA and the relevant ETQA. In addition, assessors should have:
• A minimum of 3 (three) years’ practical, relevant occupational experience.
• A relevant Qualification at NQF Level 3 or higher.
• The ability to meet the outcomes of this qualification.
As per the SAQA Board decision/s at that time, this qualification was Re-registered in 2012; 2015.
This qualification replaces qualification 49689, “National Certificate: Automotive Repair and Maintenance”, Level 2, 120 credits.
The revised version was necessary due to the inclusion of additional specialization areas and the expiry of the original qualification.
- Lectures 51
- Quizzes 0
- Duration 420 hours
- Skill level All levels
- Language English
- Students 0
- Certificate No
- Assessments Yes
Section 1: US 009864: Repair and replace light and heavy commercial vehicle tyres
Section 2: US 009867: Remove, repair and replace wheels and tyres
Section 3: US 009869: Remove, repair and replace wheels and tyres
Section 4: US 013282: Install and maintain components, brakes, clutches and steering geometry
Section 5: US 015100: Check and adjust steering geometry
Section 6: US 015123: Lifting equipment
Section 7: US 119454: Maintain and adapt oral signed communication
Section 8: US 119750: Inspect and lubricate an automotive system
Section 9: US 244049: Test and repair vehicle components
Section 10: US 244051: Test and repair an engine cooling system
Section 11: US 260638: Battery service
Section 12: US 260717: Test and repair vehicle components
Section 13: US 260720: Remove, repair and replace wheels and tyres